You can refer to the service in a number of ways, these can be found here.
Kent and Medway VitaMinds (IAPT) is part of the NHS and free service to anyone who is eligible.
You’ll need to be 17 and a half or over and living in the Kent and Medway area. If you’re unsure about your eligibility just contact us and we will confirm.
We’re not an emergency service so we can’t help with immediate crisis situations. If you need immediate help, please contact either your GP or go to the Accident and Emergency Department of your local hospital (24hrs). Alternatively, if you’re experiencing a crisis and need a person talk things through with, you can call the Crisis Teams in your area.
If you or someone you know wants to refer but doesn’t feel comfortable conversing in English, an interpreter can be provided for your sessions. We’ll organise this for you on your behalf and the cost will be covered by the service.
We have a legal duty to keep your information confidential. We share information about you with other healthcare providers to give you the best possible care. If you would not like your information shared with your GP or other healthcare providers, please tell the person you are seeing at the IAPT service. We cannot give other organisations information without your consent, this might include housing departments, education services or your employer. This also includes if a family member contacts us on your behalf.
There might be a legal reason for us to share information about you however, for example, if a child is at risk. In such situations, we must, by law, share information with other organisations.