Appointment arrival

  • We recommend arriving at least 5 minutes before your appointment time to check in for your appointment.
  • For most of our clinics please check in with reception upon arrival. Exceptions noted below.
  • Orpington – We are operating a self-check-in service at our Orpington clinic. Upon arrival, please check in using the I-Pad and take a seat in the waiting area. Your clinician will collect you from the waiting area at your appointment time.
  • Croydon – Our Croydon clinic is set within the West Valley Hospital situated in the Interchange Building. To access the clinic, you will need to pass through building security (please allow an additional 10 munities to do this). Upon arrival, please check in at the building reception who will grant you access to the clinic.
  • Your Initial Appointment will last for 30-45 minutes and subsequent appointments up to 30 minutes, so please arrive on time to allow enough time for your assessment and treatment.

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Vita is an award-winning, CQC registered healthcare provider