Case management and support will be provided by the Triage physiotherapist for each employee from referral through to discharge regardless of the stepped care pathway taken. This ensures a constant point of contact for employee, line manager and Occupational Health as appropriate.
The Case Management service includes:
Initial assessment report and plan
Authorisation of a treatment plan (where to be provided by a subcontracted clinic)
Authorisation of additional treatment sessions (if required)
Production and maintenance of a return to work plan (shared with employee and line manager)
Follow up calls with the employee to review progress and appropriateness of treatment (colleagues will be routed to another stepped care pathway if deemed appropriate)
Discharge report and plan
Vita Health Group uses a ensures visibility of all cases, from referral to discharge as well sophisticated customer portal which as:
- Make electronic referrals
- Book an appointment for a telephone assessment (triage) or face to face appointment
- Self-service authorisation management
- Live case information in terms of where the patient is in the customer journey
- Self-service clinical report checking
- Self-service management information
Other
Corporate Physical Heath Services
Occupational Health Physiotherapy (On-site)
Our Onsite Service aims to reduce your organisation’s associated costs of MSK sickness absence, through an Occupational Physiotherapy Service that supports and assists your employee’s back to work, as quickly and safely as possible.
Display Screen Equipment (DSE)/Work Station Assessments
Vita Health Group can complete an in-depth, one-to-one DSE assessment for employees where it is felt that their workstation is contributing to their condition.
Ergonomic Consultancy
Identifying problems before they occur is not only a moral obligation but can also result in significant financial savings.
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