Mental Health
NHS Services

Start your journey

Asking for help can seem like a big step, but it won’t seem so daunting once  you know what to expect. We offer a broad range of services to suit a variety of circumstances, so your journey with us will be unique to you.

A few directions you can take:

  • Online
  • By phone0333 200 1893


To register your referral, we’ll need your name, date of birth, contact details including postal address, and the name of the GP surgery you’re registered with.

How to access the service online

The form should only take about 5 minutes.

How to access the service by phone

Call us on 0333 200 1893 during these hours*:

  • 8am – 8pm Monday to Friday
  • 9am – 12.30pm Saturday


We’ll take some details from you and arrange an appointment.

*We’re also available out of hours. One of our counsellors will provide you with immediate emotional support and take referral information from you.

What's next?

We’ll book you in for a telephone assessment. Before your assessment, we’ll send you (by email or post) some questionnaires. Please fill these in before your appointment; this will help the therapist making the call.

Telephone assessments usually take 1 hour. Please try to find a private, quiet place beforehand.